Our Terms and Conditions can be viewed below.

GENERAL

We bookyourroadtest.com reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

BOOKING A TEST

Once you have paid for your road test, if payment is successful we will confirm this via email within 1 hour. You will receive your booking confirmation within 48 hours. It is your responsibility to check you've provided the correct email address as this is the only method of confirmation we provide. If you have not received your road test booking confirmation after 3 days of making your payment, check your junk mail then please contact us at [email protected] immediately with your Booking number. If the date(s) you requested are not available, we will book you the next available at either test centers selected. On occasion we may require you to check the information provided in order for us to book your road test, we will contact you via email in this instance.

PAYMENT SECURITY

Our site is protected by SSL when you book, so your payment details are secure. All payment information is handled by our merchant. We are also PCI-DSS compliant. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. We are only liable for our service fee..

ADMINISTRATION FEE

Our fee for all services is $ 50 payable at the time of booking. Our price includes extra services such as obtaining suitable dates for the customer, changing road test appointments and offering help and advice on what to bring to your test.

PRIVACY POLICY

The information we collect via the Website may include. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc. In order to effectively process credit or debit card transactions it may be necessary for the bank or card-processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.   Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code. All transactions are handled through our accredited merchant.

DATA PROTECTION (Number: ZA302493 )

What we do with your information - Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used for booking your road test test on line. The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, Road Test Services Ltd, and any third parties connected to us expressly exclude: •    All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. •    Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any web sites linked to it and any materials posted on it.This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

CANCELLATION AND REFUNDS

We need 5 full working days notice before the test date to enable a cancellation/rescheduling of the booking without forfeiting the full amount. If you wish to cancel a G2 or M2 first attempt, you will be issued a partial refund, minus an administration fee, upto $30. If you wish to cancel a G2 / M2 second attempt or G / M test, no refund is issued; monies paid are held on file for when you wish to rebook your test. Our admin fee is upto $50 on all our services, subject to change without notice.

Our Registered office is: Road Test Services Ltd, 1110 Elliott Court, Coventry Business Park, Coventry, West Midlands, CV5 6UB.

Please ensure all enquires are emailed to [email protected] or through our website contact page