All our frequently asked questions can be viewed below. Got another query? please Contact Us.
Which DriveTest Centres are open on Saturdays?My temporary driver's licence is expiring but I have not received my permanent driver's licence in the mail, what should I do?Is the Drivers handbook available online?Where can I purchase a Driver's Handbook?My Ontario Drivers licence was lost/stolen; how do I obtain a replacement licence?How do I apply for an Enhanced Drivers Licence?I just moved to a new address; how can I change my address online?How can I obtain a Driver History/Abstract for my Ontario Drivers Licence?Where can I get information on Senior Renewal Program?Where can I obtain information on fuel efficient driving techniques?Why do we charge an administration fee?What does the administration fee include?What value do I get for my money?Why have I not got the date I requested?What is the average wait for a test date?How do I change my date?What if I want to cancel?How long does it take to receive my refund?How does your cancellation finder work?Is there any guarantee that I will get the date I want?What are the chances of getting an earlier date?Why have I been charged a cancellation fee?